KEAP Services

• Assessment: Each person seeking assistance will receive a confidential assessment with a trained KEAP professional. The purpose of the assessment is to clearly identify the problem. The assessment may be conducted face-to-face or by telephone.
• Referral: After a thorough assessment the KEAP may make a referral to the most appropriate professional or resource and provide assistance in making contact with those resources.
• Follow-up: After making the referral, the KEAP maintains intermittent contact with the employee to ensure that the process has gone smoothly and the needed services are being provided.
• Crisis Intervention: When critical incidents or workplace trauma occur, the KEAP can provide crisis response. Crisis debriefings provide individuals with information about possible reactions that may follow a critical incident. A structured environment allows individuals to discuss their thoughts and reactions to the incident.
• Grief Response: When death affects a workgroup, KEAP is available to provide grief response groups.
• Management Consultation: Supervisors may consult with KEAP professionals for guidance regarding difficult employee and workplace situations.
• Education: KEAP staff members are available for staff development training and educational opportunities.