Live Help

All representatives will be attending a division meeting on Thursday, 11:15-1:45.  We apologize for the inconvenience.  Your questions will be addressed as soon as possible.  Thank you.

Chat live with a customer service representative Monday through Friday from 8:00 a.m. to 4:30 p.m. Eastern time. Please click the image below to begin.

(Opens in a new window)

How it Works

Live Help is a chat tool that allows a Personnel Cabinet customer service representative to help you find the information you need.

A customer service representative cannot provide legal advice. 

Security Information Disclaimer

Please DO NOT put confidential and personal information such as social security number, date of birth, bank account and credit card information, mother's maiden name or medical information in your e-mail or Live Help communications to the Commonwealth. Your privacy cannot be protected or insured by the Commonwealth during email, Live Help or any other web form transmission.

See the Kentucky.gov Privacy Statement for more information.

Important

Live Help uses pop-up windows to initiate a Live Help session. If you have installed a pop-up ad blocker, Live Help may not be available to you unless you disable pop-up ad blocking programs before entering.

Note: All Live Help sessions are recorded for customer service and training purposes.