Did You Know?
Helpful Information about KEHP Tools and Services
MyHumana
MyHumana Login Information (PDF - 2 MB)
Tools found using the MyHumana Login (NOTE: you must be logged into the MyHumana site to access these features)
- Access Claims:
Enter ID and Password Click the Claims icon
- Print ID card:
Click Quick Links Click View ID card Enter SSN, DOB, and ZIP Click Print Cards
- Discount Information/Coupons:
Click Health and Wellness Click Savings Center
- Provider Search:
Click Doctors Click Doctors Hospitals Click Provider search
Humana Nurse Line
Humana First Nurse Advise Line: 1-800-622-9529
Carena
Carena is a modern-day physician house-call service that is available to members who live in the following counties:
Bullitt, Franklin, Jefferson, Oldham, Shelby and Spencer Counties in Kentucky and Clark, Floyd and Harrison Counties in Indiana.
Shorter wait, convenient hours, lower cost. In-home urgent care can save you time and money. Carena is an option for non-emergency conditions when your doctor is unavailable and it is inconvenient to go to an urgent care center. To help you decide what level of care you need, call the HumanaFirst Nurse Advise Line – Humana’s 24-hour, toll-free information line at – at 1-800-622-9529. If the nurse’s assessment indicates your health issue is urgent and your doctor in unavailable, you may be referred for in-home urgent care through Carena. If a referral is made, a board-certified physician will be on the way to your home!
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